In the advent of computer and rapid technology collaboration the IP Telephony or VoIP
has capitalized the global business communication. The highly integrated and cost-effective
telephony solution breaks the barrier of adapting expensive telephone system in business.
Through this technology small, medium to enterprise businesses can now easily communicate
globally.

The IP Advantages

The biggest difference between a traditional PBX system and an IP PBX system (aside from using the internet rather than the traditional phone network) is that calls can be routed to many different types of extensions while still providing the same experience for callers. For instance, a VoIP-based system can be run to IP phones, which look like traditional hard-wired handsets, as well as desktop-based softphones that allow calls to be answered, recorded and logged through the computer. Internal extensions route the calls to each different type of location while still providing the same experience for end users.

IP systems also allow users to forward extensions to locations off property like home phones, mobile phones and computers. Depending on the system, they may not require much more than an Internet connection and password to provide telecommuters with the same access that employees who operate from inside the building have.

IP PBX systems can change the way that businesses operate by providing unlimited access to telecommunications systems from anywhere in the world. Customers receive a seamless experience when calling, and employees have the flexibility that our digital world requires. Overall, the upfront expenditure to implement an IP PBX is much less than traditional, hardwired systems because Internet-based systems generally require far less hardware. IP PBX systems also tend to be inclusive, and features like call waiting, three-way calling, caller ID and more are standard

 

IP TELEPHONY FEATURES: